Legal

Terms & Conditions

These terms govern use of the FLYONIT website and the general framework for our professional services engagements.

Last updated: 1 July 2026

1. Introduction

These Terms & Conditions ("Terms") apply to your use of the FLYONIT NextGen website and to proposals, statements of work, and service agreements entered into with FLYONIT ("we", "us", "our") unless superseded by a signed master services agreement or statement of work.

By accessing this website or engaging our services, you agree to these Terms. If you do not agree, please do not use the site or proceed with an engagement without contacting us.

2. Services

FLYONIT provides technology consulting and managed services including managed IT, cybersecurity, digital transformation, AI readiness, and related professional services. The specific scope, deliverables, service levels, and fees for any engagement will be defined in a proposal, statement of work, or service schedule.

We will perform services with reasonable skill and care in accordance with the agreed scope. Any timelines are estimates unless expressly guaranteed in writing.

3. Client responsibilities

To enable effective delivery, you agree to:

  • Provide timely access to systems, personnel, and information reasonably required for the services
  • Maintain appropriate backups and licensing for third-party products unless otherwise agreed
  • Designate an authorised contact for approvals, change requests, and incident communication
  • Comply with applicable laws and acceptable use requirements for systems we manage or support

4. Fees and payment

Fees, billing cycles, and payment terms are set out in your proposal or agreement. Unless stated otherwise, recurring managed services are billed in advance and professional services may be billed monthly in arrears or per milestone.

Late payments may incur suspension of non-critical services after reasonable notice. You remain responsible for third-party vendor charges incurred on your behalf unless included in a fixed-fee arrangement.

5. Confidentiality

Each party will protect the other's confidential information using at least the same degree of care it uses for its own confidential information, and will use it only for purposes of the engagement.

Confidentiality obligations do not apply to information that is public, independently developed, or lawfully received from a third party without restriction.

6. Data protection

Where we process personal information on your behalf, we will do so in accordance with applicable privacy laws and any data processing terms agreed between the parties.

You are responsible for ensuring you have appropriate rights and notices in place to share personal information with us for the purposes of the services.

7. Intellectual property

You retain ownership of your data, content, and pre-existing materials. FLYONIT retains ownership of its methodologies, tools, templates, and pre-existing intellectual property.

Upon full payment, you receive the rights to deliverables created specifically for you under the agreement, excluding FLYONIT background IP and third-party components subject to their own licence terms.

8. Limitation of liability

To the maximum extent permitted by law, FLYONIT is not liable for indirect, consequential, or special loss including loss of profit, revenue, data, or business opportunity.

Our aggregate liability arising from any engagement is limited to the fees paid by you for the services giving rise to the claim in the twelve (12) months preceding the event, except where liability cannot be limited by law.

9. Termination

Either party may terminate a recurring service in accordance with the notice period specified in the agreement. Either party may terminate for material breach if the breach is not remedied within a reasonable cure period after written notice.

Upon termination, you will pay for services performed and committed costs incurred through the effective termination date. We will provide reasonable transition assistance if agreed in writing.

10. Governing law

These Terms are governed by the laws of Victoria, Australia, without regard to conflict-of-law principles. The parties submit to the non-exclusive jurisdiction of the courts of Victoria, unless a signed agreement specifies otherwise for a particular engagement.

11. Changes to these Terms

We may update these Terms from time to time by publishing a revised version on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

12. Contact

Questions about these Terms may be directed to info@flyonit.com or +61 1300 359 664.

Questions? Contact our team.