A floating timber desk with a monitor, laptop and phone, in front of a glass wall with a view

Your AI partner. With an IT company behind it.

We find where AI pays in your business, build it and run it.

From FLYONIT, in IT since 2009.

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More booked jobs. Less admin. Starting where it pays.

Every enquiry answered, every quote chased, every booking in your calendar, on the tools you already use. Up to whole jobs done for you. We start where your business loses the most money, then hand AI more as it proves itself.

01

Every enquiry answered.

Calls, forms and messages answered in seconds, day and night, and booked into your calendar. Your team starts the day with booked jobs, not voicemails. Running ads? Every enquiry they bring in gets the same instant reply.

  • AI receptionistPhone
  • Instant reply to web enquiriesWeb, SMS, email
  • Missed-call text-backSMS
Missed call
0412 ••• 318 · 6:12 am
Texted in 2.0s
Hi, it's Bayside Cooling. Sorry we missed you. Want me to book a technician?
Yes please, this morning if you can
Done. Booked for today, 8 to 12.
Today, 8 to 12
Sarah M. · Daikin split, not cooling
Booked by AI
02

Admin that does itself.

Quotes followed up, invoices chased, no-shows rebooked, notes written up. Plus Microsoft 365 and Copilot set up so your team uses what you already pay for.

  • Quote and invoice follow-upEmail, SMS
  • No-show rebookingSMS
  • Copilot setup and trainingMicrosoft 365
Quote #1042
Follow-up sent, day 3
Accepted
Invoice #2231
Reminder sent, 7 days overdue
Paid
Missed appointment
Offered two new times
Rebooked
Site meeting notes
Written up and sent to the team
Copilot
03

Found, chosen, and booked.

Ads on Google and Meta that bring new customers in, a fast website that turns visits into enquiries, a maintained Google profile, and a review request after every job. Every enquiry the ads bring in gets answered in seconds, so you're not paying for clicks nobody follows up.

  • Google and Meta adsSet up and managed
  • WebsitesBuilt and hosted
  • Google Business ProfileKept current
  • Review requestsAfter every job
Job complete
Review request sent automatically
★★★★★

"Came out the same morning and had it fixed in an hour. Easy to book."

Example review · Sarah M.
From your Google ad
"aircon repair werribee" · replied in 4.0s
Booked
Your website
0.9sto load on a phone
Fast
04

Whole jobs, done for you.

When the job is bigger than one tool: AI agents that carry out multi-step work, systems connected end to end, and internal tools built around how your business runs. Scoped with you, built in stages, then run and supported by us.

  • AI agents for multi-step workCustom
  • Connecting your systemsCRM, phones, accounts
  • Internal tools and dashboardsBuilt to fit
Tender agent
Started 7:02 am · new tender received
Done in 6 min
Read the 42-page spec
Pulled out 18 requirements
Checked past jobs
Found 3 similar projects
Drafted the response
Pricing left blank for you
Sent to Sam to review
Nothing goes out without a person
Waiting
05

A team that's confident with AI.

Hands-on AI training for owners, leaders, teams and anyone curious. Plain English, on your own work and the tools you already have, so you leave knowing what AI is good for, what it isn't, and how to use it safely.

  • One-on-one sessionsIndividuals
  • Team workshopsYour staff
  • Leadership briefingsCEOs and owners
What AI is good at
And where it gets things wrong
Done
Your inbox, with AI
Drafting replies on real emails
Done
Using it safely
What never goes into a chatbot
Next
Your own week
Where AI saves you time
Next

Every business is different. See everything we build

This one is real. Ask it anything.

Our own AI assistant. Ask what we could automate for your business, and how it would work with the tools you already use.

FLYONAIAssistantLive

Answers come from AI and can be wrong. Leave your details and a person follows up within one business day. By sending a message, you agree to our Privacy Policy.

What missed enquiries cost you.

Four questions, your own numbers. Nothing you enter is stored or sent.

How the calculator works. Four questions, your own numbers: how many new enquiries you get each week (calls, web forms, emails and messages from people who aren't customers yet); how many of those are missed or answered late; how many in 10 would have become a job if you had replied straight away; and roughly what a new customer's first job is worth to you. It multiplies them out to show what missed and slow enquiries cost you each month and each year.

Start small. Prove it works. Then do the next thing.

01

We find it

A free AI audit, whatever your size. We go through how your business runs with you and find where AI would pay off. You get a written plan to keep: what to do first, what it's worth, and what to skip.

02

We build it

On your existing phone system, inbox, calendar and CRM. One thing first, on a short trial. Not working? Full refund.

03

We run it

Monitored, secured and fixed by the team that runs IT for businesses every day. If something breaks, we see it first.

How the audit and trial workWant just one thing built? You don't need the audit. Send an enquiry

We run on it

Everything we sell, we use first.

We run it on our own business first. Try it here.

Live on this site

Our AI assistant

The chat above. It answers questions, never invents a price, and hands real enquiries to a person. Try it

Coming to our phone line

AI receptionist

Call after hours and it answers, takes your details and books a call back.

Live on our forms

Instant enquiry replies

Send us a message and a useful reply lands in your inbox in seconds, then a person follows up. Try it

Recent work and example builds.

Integration

Every call captured, nothing re-typed.

Connected a professional-services firm's 3CX phone system so every call is captured and logged automatically. Nobody re-types anything.

Professional services

Voice agent

New leads followed up and booked.

An AI voice agent that follows up new leads and books them in, built on the client's Go High Level account.

Lead follow-up

Platform and website

A custom platform for a tutoring business.

A full custom platform for a tutoring business, plus a new website built to turn parents' visits into enquiries.

Education

Example build

From a Google ad to a booked job.

How ads, instant replies and review requests fit together for a local trade: the click becomes an enquiry, the enquiry is answered in seconds, and the finished job asks for a review.

Illustrative example, not a client

Example build

A team that uses AI on real work.

What AI training looks like for an office team: a session plan built around their own inbox, meetings and Microsoft 365, with the rules for using it safely.

Illustrative example, not a client

The AI division of FLYONIT · in IT since 2009 · 24/7 support · Microsoft Solutions Partner About us

Fair questions.

What is FLYONAI?

FLYONAI is the AI division of FLYONIT, a Melbourne IT company that has looked after businesses since 2009. We find where AI pays in a business, then build it and run it: AI receptionists, instant replies to enquiries, follow-up automation, websites, Google and Meta ads, custom AI agents, and AI training for teams.

Is FLYONAI part of FLYONIT?

Yes. FLYONAI is FLYONIT's AI division, so the same team that runs your phones, email and Microsoft 365 builds your AI and keeps it running, with a 24/7 support desk behind it.

Where is FLYONAI based, and who do you work with?

We're based in Melbourne, Australia, and work with businesses across Australia, the US, the UAE and India. We build for small and medium businesses, from trades and clinics to professional services and education.

Where does my data go?

Before we build anything, we show you which services touch your data and why. We use business-grade services, set up by the team that secures your IT.

What if the AI gets something wrong?

Every assistant we build has a written list of things it will never do, like quoting prices or giving medical advice. When unsure, it hands over to your team instead of guessing.

Will it work with my phone system and software?

We build on what you already have: your phone system, inbox, calendar and CRM. If you're already a FLYONIT client, we know your setup.

What does it cost?

It depends on what's worth doing. That's what the audit finds out. We start with one thing, on a short trial with a full refund if it isn't for you.

Do I need to be technical?

No. You tell us how your business works. We build it, connect it and maintain it.

What happens after the audit?

A plain answer on where AI pays in your business and where it doesn't, plus one place to start. No obligation.

Find out what you're missing, and how to get it back.